Terms & conditions
Linda Sinclair Designer Jewellery
Tel. 01575 573781
PURCHASE & PAYMENTS
All payments are made through Paypal and can be made using debit and most major credit cards. You will receive an electronic conformation upon receipt of your order.
All orders are post free and sent Royal Mail First Class recorded delivery. I will endeavour to post your order out to you within 48 hours but I will only guarantee 7 days. If there is a problem with your order I will contact you by email or telephone.
Please note all contact information & delivery information must be submitted accurately & in full to guarantee that the order is dispatched to the correct address.
If for any reason you are not happy with your purchase then it must be returned to me within 7 days in perfect condition and as far as possible in its original packaging. All returns must be sent back recorded delivery with an email or note stating the reason for return. Unfortunately there can be no exchanges on earrings due to health & hygiene regulations unless they are returned in their original packaging with the seal unbroken.
For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the item/s using recorded delivery. I cannot accept responsibility for parcels lost in transit.
Any refunds due will be processed back onto the original card used for payment usually within 14 working days.
Please be aware that whilst I take great care to accurately describe my jewellery, a lot of the pieces are made using natural materials and as such their composition and colour may vary slightly from that shown.
All the findings on my handmade jewellery comply with the E.E.C. directive on low nickel content. The earring hooks are all nickel free. Where I use the term “gold” or “silver” in my descriptions I refer to the colour. Where I use the terms sterling Silver the component will be stamped 925 and will be hallmarked.
I would advise all my customers to store their jewellery in their original boxes and keep them out of direct sunlight as certain semi-precious stones will fade in direct sunshine. Please, please do not spray perfumes or body lotions anywhere near your jewellery as the chemicals and alcohols may react causing discolourment and through time may damage the wire on which they are strung. Thank You.
The information contained in this website is for general information purposes only. The information is provided by Linda Sinclair Designer Jewellery and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Linda Sinclair Designer Jewellery. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Linda Sinclair Designer Jewellery takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Linda Sinclair Designer Jewellery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Linda Sinclair Designer Jewellery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Linda Sinclair Designer Jewellery, Garden Cottage, Kingoldrum, Kirriemuir, Angus, DD8 5HY.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.